Support

Need Help?

Choose the option that suits you best. We're here to help.

💬 Send us a Message

Have a question about our products or your order?

Use our contact form and we'll normally reply within one working day.

Send us a Message

📱 WhatsApp Support

Speak directly with a member of our support team.

🇬🇧 UK WhatsApp 🇪🇸 Spain WhatsApp

🍄 Ask Mia Mushroom

Need an answer straight away?

Mia Mushroom is our AI assistant and is available 24 hours a day, 7 days a week.

She can help with:

  • PSK & PSP products
  • Orders and deliveries
  • Shipping information
  • Product guidance
  • General questions

🌍 Mia can chat with you in almost any language.

Simply click the 🍄 mushroom icon in the bottom right corner of any website page or click the Mia icon in the footer of the Core Immune App to start chatting.

✉️ Email Us

Prefer email?

hello@coreimmunehealth.com

🚚 Questions About Your Order?

If you're contacting us about an existing order, please include:

  • Your order number
  • Your full name
  • The email address used when placing your order

This helps us locate your order and reply much more quickly.

🌍 Worldwide Shipping

UK  Deliveries:

  • Royal Mail Tracked Delivery for orders under £100 is £5.50
  • Free Delivery for all Orders over £100

EU Deliveries:

  • Correos Spain Delivery for orders under €100 is €8.50 
  • Free Delivery for all Orders over €100
  • Please check customs regulations for your country.
  • Tax charges may apply on import.

Rest of World Deliveries:

  • Royal Mail Tracked Delivery for orders under £100 is £12.50
  • Free Delivery for all Orders over £100
  • Calculated using your shown currency at GBP rate
  • Please check customs regulations for your country.
  • Tax charges may apply on import.

If your country does not show at checkout please send us a message

❤️ We're Here to Help

Core Immune Health is a specialist company dedicated to providing premium mushroom supplements and exceptional customer care.

Whether you need advice before ordering, support with an existing order, or guidance on choosing the right product, our team is always happy to help.